About us

What our clients have to say...


Kapel and Associates understands effective communication - and how it can be leveraged to drive organizational performance and employee engagement. Claudine and her team consistently deliver sound strategic advice and tactical support and help us frame key messages in a way that garners employee understanding and buy in. We can only say wow!

Alex Teijeira
Director, Human Resources & Legal Counsel
Kruger Products Limited

We have worked with Kapel and Associates for many years. In that time, we have been on the receiving end of true partnership from this very talented firm. Their service levels are extremely impressive and we have benefited strongly from the substantial amount of work they have done for us from market pricing to designing communication plans for rollouts to close to 20,000 employees across Canada. They are on top of the market and have brought us unique solutions that fit the diverse cultures within our organization. I have and will continue to recommend them out to my peers as they always exceed our expectations!

Kelly Cardwell
Director, Rewards & HRIS
Best Buy Canada Ltd.

We have been fortunate to partner with Kapel and Associates during a period of significant organizational change. Their insights and creativity in the development of change management and communication strategies and tools consistently hit the mark. They have the ability to ask the right questions and hear what we want to say to ensure we get what we need and are happy with the results. This is very appealing and indicative of a great relationship.

Thanks so much, Claudine and team!

Cindy Kennedy
Vice President Change Leadership and Implementation
National Express Corp

Kapel and Associates has been integral in guiding our organization through the development and launch of a number of Total Rewards initiatives. Their expertise, attentiveness, and follow-up has allowed us to meet our milestones and more importantly to feel a comfort in launching these initiatives within our organization. We look forward to working with Claudine and her team on future projects.

Tracey Mikita
Vice-President of Human Resources
The Bargain! Shop

KAPEL AND ASSOCIATES partners with organizations to create work environments that work...through powerful conversations, powerful connections and powerful outcomes. We specialize in compensation design, total rewards, strategic communications and human resources management.

We partner with you to ensure that your human resource strategies and programs meet the needs of your business and people.
We help you to build a solid foundation for attracting, retaining, rewarding and developing talent.
We offer diagnostics, tools and training to strengthen and revitalize the lines of communication in your organization.
We work with you to develop strategies that engage employees in delivering on the promises inherent in your organization's brands and commitments to customers.
We connect your organization and your people through thoughtful approaches to pay for performance and innovative compensation and performance management programs.

We help you achieve and maintain compliance with employment-related legislation such as pay equity and employment standards.

Our Guiding Principles

Powerful conversations are the cornerstones of effective and creative relationships.
Collaboration and partnerships - on every level - are the alchemy that transforms visions into reality.
Clarity of purpose is essential to aligning people with business objectivesand commitments to customers and other stakeholders.

Passion and commitment are more than just ideals — they are the key to achieving new heights in performance.

For more information about our consulting services, call us at 416-422-1636
or send us an e-mail from here